Mobile
Telemetics System (MTS)
Hyundai motor
companies are now faced with the task of shifting their paradigm from
vehicle-centered services to customer valuecentered services, with the
ultimate goal of securing global leadership in the fi eld of vehicle IT
and telematics.
Hyundai Motor plans to
achieve this by realizing a terminal platform fl exible to changes in IT
technology, cooperating with global IT companies, creating an eco-system
and providing the latest contents & services based on an open
environment.
Blue Link is a
dynamic, telematics technology that allows Hyundai vehicles to send—and
receive—important and useful information.
The system uses an
enhanced cellular network, with automatic roaming, that optimizes
connections and prioritizes emergency requests.
With Blue Link you
get…
-
|
Automatic emergency assistance, in the
unfortunate event of a collision. |
-
|
The convenience of point-of-interest search
and navigation assistance, as well as the ability to remotely
operate various vehicle features. |
-
|
The peace of mind of self-diagnostic vehicle
reports, and more. |
Main
Features
1. |
TMU Concept : Registered driver request the
Service from Call Center (Safety and Security, TBT service,
etc.) |
2. |
GPS & CDMA Communication : Connect the
Call Center by CDMA. Use Simple Navigation System by GPS & CDMA
(Only Audio type). |
3. |
Interactive a Voice Recognition &
Communication : User can operate the service by Speech Recognition
User can use downloaded POI Data by
CDMA. |
4. |
Control BCM by Call Center Service : Door
Lock/Unlock, Horn/Light, Remote Start/Stop be operate by
Service. |
Block
Diagram

System
Components

Using
procedures
1. |
Enrolling in Blue Link
After the enrollment process, you can use to
access your Blue Link preferences.
For more detail procedure, please
refer to the Blue Link owner's
manual. | |
2. |
Subscribe the Blue Link
Packages
Blue Link services come in three groupings,
or packages:
Assurance
|
• Automatic
Collision Notification and Assistance •
SOS Emergency Assist • Enhanced
Roadside Assist • Monthly Vehicle
Report
|
Essentials
|
•
Convenience: – Remote Door
Lock – Remote Door
Unlock – Remote
Horn/Lights – Remote
Vehicle Start* – Quick
Tips – Location
Sharing – Voice Text
Messaging
|
• Vehicle Self
Diagnostics: – Automatic
Diagnostics Trouble Code Notification
– Maintenance Alert –
Recall Advisor – Service
Link
|
•
Safeguard: – Stolen
Vehicle Recovery – Stolen
Vehicle Slowdown – Vehicle
Immobilization – Valet
Alert – Panic
Notification – Alarm
Notification –
Geo-Fence – Speed
Alert – Curfew
Alert
|
Guidance
|
• Point of Interest
Search by Advanced Voice Recognition •
Point of Interest Web Search & Download • Turn-by-Turn Navigation** • Daily Route Guidance with Traffic
Conditions •
Traffic • Gas Station Locations
& Gas Prices •
Eco-Coach • Restaurant Ratings
& Locations •
Weather
|
Owners can subscribe to Blue Link packages
in the following groupings;
B. |
Assurance +
Essentials |
C. |
Assurance + Essentials +
Guidance | |
3. |
Setting Blue Link preferences
Many Blue Link features, reports, or alerts
require setup, with input from you.
For more detail procedure, please
refer to the Blue Link owner's
manual. | |
4. |
Accessing Blue Link preferences
(1) |
Smart Phone Mobile
Application
You can download the Blue Link mobile
app to your compatible smart phone.
For more detail procedure, please
refer to the Blue Link owner's
manual. |
(2) |
In-car Application
Controls for Blue Link in-vehicle
voice-response use are located on the rearview
mirror.
For more detail procedure,
please refer to the Blue Link owner's
manual. | |
(3) |
Web Application
Many Blue Link features can be
customized, activated, or accessed at
www.MyHyundai.com.
This is your important link to getting
the most out of your Blue Link system.
For more detail procedure,
please refer to the Blue Link owner's
manual. | | |
Service
List
1. |
Safety and Security
Service
Name
|
Service
Trigger
|
- Auto Crash
Notification
|
When an accident
occurred and airbag deployed, ACN notification will be
triggered automatically.
|
- SOS –
Emergency Assistance
|
It will be
triggered by manually pressing the SOS button on the inside
mirror. It will connect you to
emergency assistance helper.
|
- Alarm/Panic
Notification
|
when the vehicle
alarm system is activated, it will be automatically triggered
and inform to owner. If the
customer push the panic button of key FOB near the vehicle, it
will be triggered and notify that driver or vehicle occupant
may be in danger
|
- Enhanced
roadside
|
Push the
Interactive Voice Recognition (IVR) button on the inside
mirror and ask to operator about the help.
|
- Speed
Alert
|
Customer can setup
notification limit of vehicle speed on the web or by asking
operator using IVR call.
|
- Remote Door
Control – Lock
|
Customer can ask
Remote Door Lock service by using the Smart Phone application
or on the web(CWP) or asking to operator by IVR
call.
|
- Remote Door
Control – Unlock
|
Customer can ask
Remote Door Unlock service by using the Smart Phone
application or on the web(CWP) or asking to operator by IVR
call.
|
- Remote Horn
and Lights
|
Customer can ask
Horn&Light or Light Only services by using the Smart Phone
application or on the web(CWP) or asking to operator by IVR
call.
|
- Stolen
Vehicle Recovery
|
This service can be
triggered on request by police only
|
- Vehicle
Immobilization/Slowdown
|
This service can be
triggered on request by police only
|
- Curfew
Alert
|
The customer can
setup notification time interval that vehicle being used on
the web or by asking operator using IVR call.
|
- Vehicle
Remote Start
|
The customer can
ask remote start service by using the Smart Phone application
or on the web(CWP) or asking to operator by IVR call.
(Automatic transmission & Button start
only)
|
|
2. |
Voice Recognition Module (VRM)
Service
Name
|
Service
Trigger
|
- Eco
Coach
|
1 Showing the
eco-coach window.
The customer can see the average efficiency curve of fuel
consumption by selecting eco-coach software button into the
Info menu or saying “eco-coach on” using PTT button on the
inside mirror. - Selecting
eco-coach button - Saying
“Eco-coach on” menu : Press PTT button on the inside mirror,
after heard “Please say command” sound, say “Eco- coach
on” 2 See the fuel consumption on
the web. Refer to
the telematics web service manual for detail
information.
|
- Maintenance
Alert Notification
|
Refer the
telematics web service manual for detail information about
setup mile triggered diagnostic service
|
- Automated
DTC notification
|
If the
vehicle found any problem on the vehicle itself, this
information will be sent for server automatically.
|
- Recall and
campaign advisor
|
When any recall or
campaign notification for his vehicle is sent by the HMC, it
will be shown on the screen. The customer can heard
notification by using IVR call, after heard the notification,
the popup will be removed automatically.
|
- Web- Based
Diagnostics
|
The customer can
check the status of vehicle using telematics web server.
Refer to the telematics web
service manual for more information.
|
- Scheduled
Diagnostics
|
There are two kinds
of scheduled diagnostic options. Please see telematics web
service manual for more
information.
|
|
3. |
Geographic Information System
(GIS)
Service
Name
|
Service
Trigger
|
- Traffic
Flow Accident Construction Control
|
The customer can
heard construction or accident condition on the driving road
flow using IVR call. Please ask operator after IVR call
connected.
|
- Daily Route
Guide with Traffic
|
The customer can
heard traffic comparison between several road using IVR call.
Please ask Operator after IVR call connected. Before listen
this service, the customer should establish the routes on the
web. Refer to the telematics web service manual for more
information.
|
- Gas Station
Location and Fuel Prices
|
The customer can
heard Gas station location and Fuel prices using IVR call, and
this Point of Interests (POI) information can be downloaded on
the vehicle. In case of Audio HU (Standard type),
customer
|
-
Geo-Fence
|
The customer can
setup valid boundary of vehicle driving. It can be used for
Varlet geo-fence or normal geofence. Both can be setup by web
or by asking operator using IVR call.
|
- Operator
Navigation
|
The customer can
heard navigation using IVR call. Please ask "Operator" on the
IVR call, and ask your heading
|
- POI by
Guided IVR with Operator Backup
|
POI download can be
requested via IVR call.
|
- POI
Download by Operator
|
POI download can be
requested via IVR call.
|
- POI
Download via Web Portal
|
POI download can be
requested using web portal.
|
- POI
Searching by IVR (TMU and Phone)
|
POI download can be
requested via IVR call.
|
- Location
Sharing
|
For this service,
the customer should pre-registration friend information on the
web. When your friend ask inform hi’s/she’s location to you,
it can will be download by a kinds of
POI.
|
|
4. |
Operator Service & ETC
Service
Name
|
Service
Trigger
|
- IVR Owner’s
Manual
|
The Customer can
heard how to using about any kinds of vehicle Manual. Please
ask operator on the IVR call.
|
- Operator
Assisted Owner's Manual
|
The Customer can
heard how to using about any kinds of vehicle Manual. Please
ask operator on the IVR call.
|
-
Q-feedback
|
This is one of
diagnostic services. When customer heard any unusual noise on
the vehicle, customer can ask checking the vehicle using IVR
call.
|
Service
Name
|
Service
Trigger
|
- Voice Text
Messaging
|
|
-
Provisioning
|
|
- TMU Disable
Mode
|
“blueLink not
active. Please call xxx-xxx-xxxx” will be showing when any
button pushed after disable the telematics
services.
|
- TMU
Swap
|
The Proper TMU
(TeleMatics Unit) should be installed on the
vehicle. “Incorrect Telematics
Unit Contact Dealer” will be showing if incorrect TMU is
installed.
|
|