NAVIGATION SYSTEM (for DVD) > PROBLEM SYMPTOMS TABLE

for Preparation Click here


HINT:
  1. Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
  2. Inspect the fuses and relays related to this system before inspecting the suspected areas below.


Display Function 
Symptom
Suspected Area
See page
The multi-display does not open when the power switch is turned on (ACC).
Proceed to "Multi-display Operation Check" in Operation Check
Click here
Damage on the driving parts that drive the multi-display or foreign objects are caught.
Click here
Multi-display controller sub-assembly
Click here
Sensor wire
Click here
Display module board
Click here
The multi-display does not close when the power switch is turned off.
Proceed to "Multi-display Operation Check" in Operation Check
Click here
Damage on the driving parts that drive the multi-display or foreign objects are caught.
Click here
Multi-display controller sub-assembly
Click here
Sensor wire
Click here
Display module board
Click here
Noise occurs when the multi-display opens, closes or tilts.
Damage on the driving parts that drive the multi-display or foreign objects are caught.
Click here
Multi-display controller sub-assembly
Click here
When the power switch is turned on (ACC), the multi-display closes while opening.
Damage on the driving parts that drive the multi-display or foreign objects are caught.
Click here
Multi-display controller sub-assembly
Click here
Sensor wire
Click here
Display module board
Click here
When the power switch is turned on (ACC), the multi-display stops while opening.
Damage on the driving parts that drive the multi-display or foreign objects are caught.
Click here
Multi-display controller sub-assembly
Click here
Sensor wire
Click here
Display module board
Click here
The multi-display cannot be operated using the multi-display switch.
Proceed to "Multi-display Operation Check" in Operation Check
Click here
Proceed to "Multi-display Switch Circuit"
Click here
Damage on the driving parts that drive the multi-display or foreign objects are caught.
Click here
Multi-display controller sub-assembly
Click here
Sensor wire
Click here
Display module board
Click here
The multi-display switch does not illuminate even when the light control switch is turned to the tail or head position.
Proceed to "Illumination Circuit"
Click here
Black screen (No image appears on navigation/audio screen.)
Proceed to "Black Screen"
Click here
Proceed to "Display Signal Circuit between Navigation ECU and Parking Assist ECU"
Click here
Proceed to "Display Signal Circuit between Parking Assist ECU and Multi-display"
Click here
Proceed to "Visual Mute Signal Circuit between Navigation ECU and Multi-display"
Click here
Display and navigation module display
Click here
The multi-display does not dim when the light control switch is turned to the tail or head position.
Confirm that the tail cancel is off.
-
Proceed to "Display does not Dim when Light Control Switch is Turned ON"
Click here
Display module board
Click here
Multi-display
Click here
Display and navigation module display
Click here
Power does not turn off. (Screen remains on.)
Proceed to "Navigation ECU Power Source Circuit"
Click here
Display and navigation module display
Click here
Multi-display
Click here
Display module board
Click here
Noise occurs when screens switch.
Proceed to "Visual Mute Signal Circuit between Navigation ECU and Multi-display"
Click here
Display and navigation module display
Click here
Multi-display
Click here
Screen is distorted.
Proceed to "Navigation ECU Power Source Circuit"
Click here
Display and navigation module display
Click here
Multi-display
Click here
Screen flicker or color distortion
Proceed to "Screen Flicker or Color Distortion"
Click here
Proceed to "Display Signal Circuit between Navigation ECU and Parking Assist ECU"
Click here
Proceed to "Display Signal Circuit between Parking Assist ECU and Multi-display"
Click here
Proceed to "Visual Mute Signal Circuit between Navigation ECU and Multi-display"
Click here
Display and navigation module display
Click here
DVD image cannot be displayed on the front screen. (Parking brake is on.)*1
Proceed to "DVD Image Signal Circuit between Radio Receiver and Navigation ECU"
Click here
Proceed to "DVD Image Signal Circuit between Navigation ECU and Multi-display"
Click here
Proceed to "Parking Brake Switch Circuit"
Click here
Radio receiver assembly
Click here
Display and navigation module display
Click here
Multi-display
Click here
Navigation function switches can be operated while vehicle is being driven.
Display and navigation module display
Click here
  1. *1: w/ DVD Changer

Navigation Function 
Symptom
Suspected Area
See page
Map disc cannot be inserted.
Proceed to "Map Disc cannot be Inserted"
Click here
Navigation module board
Click here
Map disc cannot be ejected.
Navigation module board
Click here
Map display is incomplete.
Proceed to "Map Display Incomplete"
Click here
Map disc
-
Navigation module board
Click here
Map disc reading error.
Proceed to "Map Disc Read Error"
Click here
Navigation module board
Click here
GPS mark is not displayed.
Proceed to "GPS Mark is not Displayed"
Click here
Navigation antenna assembly
Click here
Display and navigation module display
Click here
Vehicle position mark deviates.
Proceed to "Vehicle Position Mark Deviates Greatly"
Click here
Navigation antenna assembly
Click here
Display and navigation module display
Click here
Cursor or map rotates when vehicle is stopped.
Proceed to "Cursor or Map Rotates When Vehicle is Stopped"
Click here
Display and navigation module display
Click here
Vehicle position mark moves in the opposite direction to the vehicle.
Check if the GPS mark is displayed on the map screen.
-
Proceed to "Cursor or Map Rotates When Vehicle is Stopped"
Click here
Display and navigation module display
Click here
Vehicle position mark is not updated.
Check if the GPS mark is displayed on the map screen.
-
Proceed to "Vehicle Position Mark is not Updated"
Click here
Map disc
-
Navigation module board
Click here
Display and navigation module display
Click here
Current position display does not appear.
Proceed to "Current Position Display does not Appear"
Click here
Map disc
-
Navigation antenna assembly
Click here
Navigation module board
Click here
Display and navigation module display
Click here
Map screen turns white or blue. (GPS receiving status is displayed normally, and switches and own vehicle position mark are also displayed normally.)
Change map scale to smallest (a scale that shows a large area)
-
Map disc
-
Navigation module board
Click here
Display and navigation module display
Click here
Voice guidance does not function.
Proceed to "Voice Guidance does not Function"
Click here
Proceed to "Speaker Circuit"
Click here
Map disc
-
Navigation module board
Click here
Display and navigation module display
Click here
Radio receiver assembly
Click here
Stereo component amplifier assembly
Click here
Route cannot be calculated.
Proceed to "Route cannot be Calculated"
Click here
Map disc
-
Navigation module board
Click here
Display and navigation module display
Click here
Screen does not change to night screen even when the tail switch is turned on.
Proceed to "Display does not Dim when Light Control Switch is Turned ON"
Click here
Display and navigation module display
Click here
Voice menu screen is not displayed.
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Display and navigation module display
Click here
Voice recognition is difficult.
Proceed to "Voice Recognition Difficulty"
Click here
Proceed to "Microphone Circuit between Microphone and Navigation ECU"
Click here
Display and navigation module display
Click here
Voice is not recognized.
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Proceed to "Voice is not Recognized"
Click here
Proceed to "Microphone Circuit between Microphone and Navigation ECU"
Click here
Display and navigation module display
Click here
Reverse signal does not change in the vehicle signal check mode screen.
Check shift indicator display on combination meter
-
Display and navigation module display
Click here
Parking brake signal does not change in vehicle signal check mode.
Proceed to "Parking Brake Signal Circuit"
Click here
Display and navigation module display.
Click here
"MIC" is not displayed on the system check mode screen.
Proceed to "Microphone Circuit between Microphone and Navigation ECU"
Click here
Display and navigation module display
Click here
"AUX" is not displayed on the system check mode screen.
Proceed to "Sound Signal Circuit between Radio Receiver Assembly and Stereo Jack Adapter"
Click here
Radio receiver assembly
Click here
Display and navigation module display
Click here

Remote Touch Function 
Symptom
Suspected Area
See page
No feedback force is provided by knob of remote touch.
Proceed to "No Feedback Force Provided by Knob of Remote Touch"
Click here
Switch lights of remote touch do not illuminate.
Proceed to "Switch Lights of Remote Touch do not Illuminate"
Click here
Switch lights of remote touch always illuminate or cannot be controlled using rheostat.
Proceed to "Switch Lights of Remote Touch Always Illuminate or cannot be Controlled Using Rheostat"
Click here
Switch operation of remote touch is not accepted.
Proceed to "Switch Operation of Remote Touch not Accepted"
Click here
Pointer does not reach screen edge.
Proceed to "Pointer does not Reach Screen Edge"
Click here
Pointer displayed/not displayed repeatedly.
Proceed to "Pointer Displayed/not Displayed Repeatedly"
Click here
Pointer is not displayed on screen or pointer does not move.
Proceed to "Pointer not Displayed on Screen or Pointer does not Move"
Click here
Knob of remote touch moves spontaneously.
Proceed to "Knob of Remote Touch Moves Spontaneously"
Click here

Steering Pad Switch Function 
Symptom
Suspected Area
See page
System cannot be operated by steering pad switch.
Proceed to "Panel Switches do not Function"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Display and navigation module display
Click here
The steering pad switch does not illuminate even when the light control switch is turned to the tail or head position.
Proceed to "Illumination Circuit"
Click here
Display and navigation module display
Click here

"Bluetooth" Function 
Symptom
Suspected Area
See page
Bluetooth is inoperative.
Proceed to "Microphone Circuit between Microphone and Navigation ECU"
Click here
Radio receiver assembly
Click here
Display and navigation module display
Click here
Cellular phone registration failure, phone directory transfer failure
Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure"
Click here
Cellular phone cannot send/receive.
Proceed to "Cellular Phone cannot Send/Receive"
Click here
Proceed to "Steering Pad Switch Circuit"
Click here
Radio receiver assembly
Click here
Display and navigation module display
Click here
Cellular phone cannot call in a certain place.
Proceed to "Cannot Call in a Certain Place"
Click here
Other caller's voice cannot be heard, is too quiet, or distorted.
Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted"
Click here
Radio receiver assembly
Click here
Display and navigation module display
Click here
Stereo component amplifier assembly
Click here
Other caller cannot hear your voice, or your voice is too quiet or distorted.
Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted"
Click here
Proceed to "Microphone Circuit between Microphone and Navigation ECU"
Click here
Radio receiver assembly
Click here
Display and navigation module display
Click here

Fuel Consumption Function 
Symptom
Suspected Area
See page
"Fuel Consumption" icon is dimmed.
Check if other icons or items displayed on screen have any problems.
-
Display and navigation module display
Click here
Graph is not displayed on "Consumption" screen.
Recheck with the hybrid system operating.
-
Display and navigation module display
Click here
Cruise range is not displayed on "Consumption" screen.
Turn power switch on (IG) and recheck.
-
Display and navigation module display
Click here
Graph is not updated on "Past record" screen even though "Clear" is selected.
Turn power switch on (IG) and recheck.
-
Display and navigation module display
Click here
Graph is not displayed on "Past record" screen.
Turn power switch on (IG) and recheck.
-
Display and navigation module display
Click here