AUDIO AND VISUAL SYSTEM (w/ Navigation System) > PROBLEM SYMPTOMS TABLE

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HINT:

Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.

Audio Function
Symptom	Suspected Area	See page
Pressing power switch does not turn on system.	Proceed to "Pressing Power Switch does not Turn on System"	Click here
Pressing power switch does not turn on system.	Radio receiver assembly	Click here
Panel switch does not function.	Radio receiver assembly	Click here
No sound can be heard from speakers (Audio is mute.).	Proceed to "No Sound can be Heard from Speakers"	Click here
	Proceed to "Speaker Circuit"	Click here
	Stereo component amplifier assembly	Click here
	Radio receiver assembly	Click here
Sound quality is bad in all modes (Volume is too low.).	Proceed to "Poor Sound Quality in All Modes (Low Volume)"	Click here
	Proceed to "Speaker Circuit"	Click here
	Stereo component amplifier assembly	Click here
	Radio receiver assembly	Click here
ASL does not function.	Proceed to "Vehicle Speed Signal Circuit between Stereo Component Amplifier and Combination Meter"	Click here
External device sound cannot be heard or sound quality is bad (Stereo jack is used.).	Proceed to "Sound Signal Circuit between Radio Receiver and Stereo Jack Adapter"	Click here
	No. 1 stereo jack adapter assembly	Click here
	Radio receiver assembly	Click here
Abnormal noise occurs.	Proceed to "Noise Occurs"	Click here
	Stereo component amplifier assembly	Click here
	Radio receiver assembly	Click here
Radio broadcast cannot be received or poor reception.	Proceed to "Radio Broadcast cannot be Received or Poor Reception"	Click here
Disc cannot be inserted/played or disc is ejected right after insertion.	Proceed to "Disc cannot be Inserted or is Ejected Right After Insertion"	Click here
Disc cannot be ejected.	Proceed to "Disc cannot be Ejected"	Click here
Sound quality is bad only when disc is played (Volume is too low.).	Proceed to "Sound Quality is Bad Only when Disc is Played (Volume is Too Low)"	Click here
CD/DVD sound skips.	Proceed to "CD/DVD Sound Skips"	Click here
Radio receiver does not illuminate at night.	Proceed to "Illumination Circuit"	Click here
Radio receiver does not illuminate at night.	Radio receiver assembly	Click here

"Bluetooth" Audio Function
Symptom	Suspected Area	See page
Portable player cannot be registered.	Proceed to "Portable Player cannot be Registered"	Click here
Portable player cannot be registered.	Radio receiver assembly	Click here
Portable player cannot be connected manually/automatically.	Proceed to "Portable Player cannot be Registered"	Click here
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	Click here
	Radio receiver assembly	Click here
Cellular phone with portable audio function cannot be recognized as "Bluetooth" audio device even when connected using "Bluetooth".	Proceed to "Portable Player cannot be Registered"	Click here
	Proceed to "Portable Player cannot be Connected Manually/Automatically"	Click here
	Radio receiver assembly	Click here
Sound of portable player cannot be heard from speakers, or sound is low.	Proceed to "Sound of Portable Player cannot be Heard from Speakers or Sound is Low"	Click here
	Radio receiver assembly	Click here
Portable player does not play even after "Bluetooth" audio mode is selected.	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	Click here
	Radio receiver assembly	Click here
Portable player does not play.	Proceed to "Does not Play even after Bluetooth Audio Mode is Selected"	Click here
Portable player does not play.	Radio receiver assembly	Click here
Track information such as track number, track name and elapsed play time is not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Radio receiver assembly	Click here
Operation switches for portable player such as play, pause, repeat, random and scan are not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Radio receiver assembly	Click here
Battery condition of portable player is not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
Battery condition of portable player is not displayed.	Radio receiver assembly	Click here
"Bluetooth" signal condition is not displayed.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
"Bluetooth" signal condition is not displayed.	Radio receiver assembly	Click here
Portable player cannot pause, select file, fast forward, fast rewind, play at random or scan.	Proceed to "Portable Player cannot be Operated Using In-vehicle Device or Track Information is not Displayed on In-vehicle Device"	Click here
	Radio receiver assembly	Click here
Noise occurs or sound skips when portable player plays.	Proceed to "Noise Occurs or Sound Skips when Portable Player Plays"	Click here
Noise occurs or sound skips when portable player plays.	Radio receiver assembly	Click here
Registered device cannot be deleted.	Proceed to "Registered Device cannot be Deleted"	Click here
Registered device cannot be deleted.	Radio receiver assembly	Click here

USB Audio System Function
Symptom	Suspected Area	See page
USB audio sound cannot be heard or sound quality is bad (Stereo jack is used.).	Proceed to "Sound Signal Circuit between Navigation ECU and Multi-media Interface ECU"	Click here
	Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"	Click here
	No. 1 stereo jack adapter assembly	Click here
	Multi-media interface ECU assembly	Click here
	Navigation computer sub-assembly*1	Click here
	Display and navigation module display*2	Click here
USB device or "iPod" is not recognized.	Proceed to "USB Audio System Recognition/Play Error"	Click here
	Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"	Click here
	No. 1 stereo jack adapter assembly	Click here
	Multi-media interface ECU assembly	Click here
Track information such as track, artist and album names are not displayed.	Proceed to "USB Audio System Recognition/Play Error"	Click here
	Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"	Click here
	No. 1 stereo jack adapter assembly	Click here
	Multi-media interface ECU assembly	Click here
USB device or "iPod" is recognized but cannot play or play in a sorted order.	Proceed to "USB Audio System Recognition/Play Error"	Click here
	Proceed to "Sound Signal Circuit between Multi-media Interface ECU and Stereo Jack Adapter"	Click here
	No. 1 stereo jack adapter assembly	Click here
	Multi-media interface ECU assembly	Click here

*1: w/ Navigation System (for HDD)
*2: w/ Navigation System (for DVD)

Sound Library Function (w/ Sound Library Function)
Symptom	Suspected Area	See page
A message is displayed indicating that music cannot be played.	Proceed to "Audio Recorded to HDD cannot be Played"	Click here
	Proceed to "Check Hard Disk Drive" in Operation Check	Click here
	Radio receiver assembly	Click here
	Navigation computer sub-assembly	Click here
	Hard disk drive	Click here
Audio recorded to HDD cannot be played.	Proceed to "Check Hard Disk Drive" in Operation Check	Click here
	Proceed to "Audio Recorded to HDD cannot be Played"	Click here
	Navigation computer sub-assembly	Click here
	Hard disk drive	Click here
A message is displayed indicating that HDD is unable to copy because of low temperature.	Start engine and increase cabin temperature (near navigation ECU)	-
	Proceed to "Check Hard Disk Drive" in Operation Check	Click here
	Navigation computer sub-assembly	Click here
	Hard disk drive	Click here
Sound cannot be heard for all tracks only when using sound library.	Proceed to "Check Hard Disk Drive" in Operation Check	Click here
	Navigation computer sub-assembly	Click here
	Hard disk drive	Click here
CD tracks cannot be recorded ("REC" switch is not displayed.).	Proceed to "Audio cannot be Recorded to HDD"	Click here
	Radio receiver assembly	Click here
	Navigation computer sub-assembly	Click here
CD tracks cannot be recorded.	Proceed to "Check Hard Disk Drive" in Operation Check	Click here
	Proceed to "Audio cannot be Recorded to HDD"	Click here
	Radio receiver assembly	Click here
	Navigation computer sub-assembly	Click here
	Hard disk drive	Click here
Sound library items cannot be edited/deleted.	Proceed to "Cannot Edit or Delete Sound Library Items"	Click here
	Proceed to "Check Hard Disk Drive" in Operation Check	Click here
	Navigation computer sub-assembly	Click here
	Hard disk drive	Click here
Titles are not displayed for recorded songs.	Titles are not displayed when songs are recorded from a CD such as new album and that has not been recorded in the media database.	-
Title is displayed when CD is played but not displayed for songs that are recorded on HDD.	Proceed to "Correct Song Information is not Displayed"	Click here
Titles displayed when playing CD and titles recorded on HDD do not match.	Proceed to "Correct Song Information is not Displayed"	Click here
Song information on CD jacket and recorded song information do not match.	Proceed to "Correct Song Information is not Displayed"	Click here