Last Modified: 7-3-2017 6.8:8.0.40 Doc ID: RM000001BU0005X
Model Year Start: 2007 Model: LX470 Prod Date Range: [08/2006 -           ]
Title: CELLULAR COMMUNICATION: LEXUS LINK SYSTEM: DTC CHECK / CLEAR; 2007 MY LX470 [08/2006 -        ]

DTC CHECK / CLEAR

1. DTC CHECK

HINT:

Turn the ignition switch ON, wait 5 seconds, and then check the DTC.

(a) Current DTC check

With the ignition switch ON, press and hold the PTT button, and then press the VOL+ button 5 times within 15 seconds.

(b) Historic DTC check

With the ignition switch ON, press and hold the PTT button, and then press the VOL- button 5 times within 15 seconds.

(c) Clear historic DTC

With the ignition switch ON, press and hold the PTT button, and then press the door unlock switch of the power window regulator master switch 5 times within 15 seconds.

2. LED BLINKING PATTERN

When the system is in the diagnosis mode, the red and green LEDs on the mayday switch assembly will blink in the applicable pattern. The blinking pattern shown in the illustration is example of DTC 3-2 and 4-3.

DTCs will be output in numerical order.

A set of DTC blinking patterns will be output twice.

3. EXIT DIAGNOSIS MODE

Diagnostic mode can be exited by turning the ignition switch OFF.

4. INFRASTRUCTURE TROUBLESHOOTING

LEXUS LINK SYSTEM:

Item

Symptom

Cause

Check Method

Countermeasure

Activation

Cannot be activated

Infrastructure

Mayday ECU

Check if phone is connected to LEXUS Link call center when SERVICES button is pressed

If it is, problem may be in LEXUS Link call center / infrastructure

If mayday ECU is within cover service area of system, replace it*1

If problem is in LEXUS Link call center / infrastructure, inform TMS and request repairs

If problem is in mayday ECU , replace it*1 In some cases, moving vehicle to another location and trying to activate service connection again can solve problem

Service Call

Emergency Call

Cannot connect to LEXUS Link call center

Connection retry frequently occurs

Infrastructure

Telephone antenna (Cellular phone antenna)*2

Mayday ECU

Run vehicle, check whether connection is related to place or area*3

If it is not related to place or area, problem may be in mayday ECU or telephone antenna (cellular phone antenna)*2

If it is related to place or area, problem may be in infrastructure

If problem is not infrastructure, check wiring connection of telephone antenna (cellular phone antenna)*2

If there are no connection problems, check mayday ECU

Cannot connect to LEXUS Link call center

Connection retry frequently occurs

Infrastructure

Setup of infrastructure may be wrong

Cellular carrier in area is not set up to accept Mobile Identification Number (MIN) for mayday ECU on vehicle

Inform TMS and request setup

Disconnection immediately after connection

Infrastructure

Telephone antenna (Cellular phone antenna)*2

Mayday ECU

Run vehicle, check whether connection is related to place or area*3

If it is not related to place or area, problem may be in mayday ECU or telephone antenna (cellular phone antenna)*2

If it is related to place or area, problem may be in infrastructure

If problem is not infrastructure, check wiring connection of telephone antenna (cellular phone antenna)*2

If there are no problems with above areas, check mayday ECU

After connecting to LEXUS Link call center and driving long distance, connection worsens

Infrastructure

There is difference between registered information of location during activation and information in current location, leading to bad LEXUS Link call center connection

Contact LEXUS Link call center with service call, ask to change registration information and download setup information again

LEXUS Link system has no response after messages

"Connecting to LEXUS Link" or "Connecting to LEXUS Link Emergency"

Infrastructure

Telephone antenna (Cellular phone Antenna)*2

Mayday ECU

Run vehicle, check whether connection is related to place or area*3

If it is not related to place or area, problem may be in mayday ECU or telephone antenna (cellular phone antenna)*2

If it is related to place or area, problem may be in infrastructure

Cellular electronic wave condition in area may cause this problem

As vehicle data reaches LEXUS Link call center, call center will call back to vehicle

Communication quality is abnormal

Infrastructure

LEXUS Link system

Run vehicle, check whether connection is related to place or area*3

If it is not related to place or area, problem may be in mayday ECU or telephone antenna (cellular phone antenna)*2

If it is related to place or area, problem may be in infrastructure

If problem is not in infrastructure, check vehicle equipment such as mayday switch, etc.

HINT:

*1: If replacement of the ECU is necessary, replace the mayday battery (backup battery) together with the ECU. After the replacement, register the ECU.

*2: Telephone antenna includes peripheral parts such as the telephone antenna rod, telephone antenna base, antenna wire, etc.

*3: When running the vehicle, make sure it is in the LEXUS Link service area. If in a flat area, the vehicle may only need to be driven a few miles before a connection can be made. If in a mountainous area, the vehicle may have to be driven dozens of miles before the connection can be made.