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STEP
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INSPECTION
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ACTION
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1
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INSPECT WHETHER POWER WINDOW SWITCH ENTERS FAIL-SAFE MODE OR NOT
• Did the door glass move up or down in automatic mode?
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Yes
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Reinspect malfunction symptoms.
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No
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Go to the next step. (Power window switch may enter fail-safe mode.)
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2
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VERIFY WHETHER MALFUNCTION IS IN WIRING HARNESS (BETWEEN POWER WINDOW SWITCH AND POWER WINDOW MOTOR) OR ELSEWHERE
• Turn the ignition switch to the ON position.
• Inspect the voltage at the following power window switch terminals (sensor 1 signal):
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- Driver's side: G
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- Except driver's side: A
• Does the voltage alternate between 0 V and approx. 12 V when the door glass is moving up and down?
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Yes
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Go to Step 7.
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No
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Go to the next step.
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3
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VERIFY SENSOR 1 OUTPUT SIGNAL
• Turn the ignition switch to the ON position.
• Inspect the voltage at the following power window motor terminals (sensor 1 signal):
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- Front: A
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- Rear: B
• Is the voltage alternate between 0 V and approx. 12 V when the door glass is moving up and down in manual mode?
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Yes
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Go to the next step.
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No
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Replace the power window motor, then go to Step 12.
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4
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INSPECT WIRING HARNESS BETWEEN POWER WINDOW SWITCH AND POWER WINDOW MOTOR FOR CONTINUITY
• Turn the ignition switch to the LOCK position.
• Disconnect the power window switch connector.
• Is there continuity between the following power window switch terminals and power window motor terminals?
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- Driver's side:
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• G-A (sensor 1 signal)
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• C-D (sensor power supply)
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• I-C (ground signal)
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- Passenger's side:
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• A-A (sensor 1 signal)
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• I-D (sensor power supply)
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• G-C (ground signal)
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- Rear side:
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• A-B (sensor 1 signal)
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• I-D (sensor power supply)
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• G-C (ground signal)
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Yes
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Go to the next step.
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No
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Repair the wiring harness between the power window switch and power window motor, then go to Step 12.
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5
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VERIFY WHETHER MALFUNCTION IS IN WIRING HARNESS (BETWEEN POWER WINDOW SWITCH AND POWER WINDOW MOTOR) OR POWER WINDOW SWITCH
• Turn the ignition switch to the ON position.
• Inspect the voltage at the following power window switch terminals:
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- Driver's side
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• G (sensor 1 signal)
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• I (ground signal)
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- Except driver's side
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• A (sensor 1 signal)
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• G (ground signal)
• Is the voltage approx. 12 V?
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Yes
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Repair the wiring harness between the power window switch and power window motor, then go to Step 12.
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No
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Replace the power window switch (open circuit or short to power supply in power window switch).
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6
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VERIFY WHETHER MALFUNCTION IS IN WIRING HARNESS (BETWEEN POWER WINDOW SWITCH AND POWER WINDOW MOTOR) OR ELSEWHERE
• Is there continuity between the following power window switch terminals (wiring harness-side) and ground?
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- Driver's side
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• G (sensor 1 signal)
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• C (sensor power supply)
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- Except driver's side
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• A (sensor 1 signal)
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• I (sensor power supply)
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Yes
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Replace the wiring harness between the power window switch and power window motor, then go to Step 12.
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No
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Go to the next step.
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7
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VERIFY WHETHER MALFUNCTION IS IN POWER WINDOW SWITCH OR ELSEWHERE
• Turn the ignition switch to the ON position.
• Inspect the voltage at power window switch terminal E (sensor 2 signal).
• Does the voltage alternate between 0 V and approx. 12 V when the door glass is moving up and down?
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Yes
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Replace the power window switch (malfunction in power window switch automatic mode control), then go to Step 11.
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No
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Go to the next step.
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8
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VERIFY SENSOR 2 OUTPUT SIGNAL
• Turn the ignition switch to the ON position.
• Inspect the voltage at power window motor terminal B (sensor 2 signal).
• Does the voltage alternate between 0 V and approx. 12 V when door glass is moving up and down?
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Yes
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Go to the next step.
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No
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Replace the power window motor, then go to Step 12.
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9
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VERIFY WHETHER MALFUNCTION IS IN WIRING HARNESS (BETWEEN POWER WINDOW SWITCH AND POWER WINDOW MOTOR) OR ELSEWHERE
• Turn the ignition switch to the LOCK position.
• Disconnect the power window switch connector and power window motor connector.
• Is there continuity between the power window switch terminal E (sensor 2 signal) and power window motor terminal B (sensor 2 signal)?
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Yes
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Go to the next step.
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No
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Repair the wiring harness between the power window switch and power window motor, then go to Step 12.
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10
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VERIFY WHETHER MALFUNCTION IS IN WIRING HARNESS (BETWEEN POWER WINDOW SWITCH AND POWER WINDOW MOTOR) OR ELSEWHERE
• Is there continuity between power window switch terminal E (sensor 2 signal) and ground?
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Yes
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Repair the wiring harness between the power window switch and power window motor, then go to Step 12.
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No
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Go to the next step.
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11
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VERIFY WHETHER MALFUNCTION IS IN WIRING HARNESS (BETWEEN POWER WINDOW SWITCH AND POWER WINDOW MOTOR) OR POWER WINDOW SWITCH
• Turn the ignition switch to the ON position.
• Measure the voltage at power window switch terminal E (sensor 2 signal).
• Is the voltage approx. 12 V?
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Yes
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Repair the wiring harness between the power window switch and front driver-side power window motor, then go to the next step.
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No
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Replace the power window switch (open circuit or short to power supply/ground in power window switch), then go to the next step.
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12
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REINSPECT MALFUNCTION SYMPTOM AFTER REPAIR
• Is malfunction no longer present?
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Yes
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• Troubleshooting completed.
• Explain repairs to the customer.
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No
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Reinspect malfunction symptoms, then repeat from Step 1 if malfunction recurs.
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