DIAGNOSIS AND REPAIR WORK FLOW

Check the malfunction symptoms when the customer brings the vehicle in by performing the following items.

• Interview the customer to obtain the malfunction information. (When, Where, What, How, How often, What happened, etc.)
• Check the symptom.

YES>>GO TO 2.

NO>>Symptom by normal operation. Refer to Symptom Table.

1. Connect CONSULT‐III and perform a self-diagnosis for “MULTI AV”. Refer to CONSULT-III Function.
   NOTE：
   If “MULTI AV” is not displayed, check AV control unit power supply and ground circuit. Refer to Diagnosis Procedure.
   
2. Check if any DTC is displayed in the self-diagnosis results.

YES>>Perform the relevant diagnosis referring to the DTC order list, and then GO TO 3. Refer to DTC Index.

NO>>Perform the relevant symptom diagnosis referring to the Diagnosis Chart by Symptom, and then GO TO 3. Refer to Symptom Table.

1. Repair or replace the identified malfunctioning parts.
2. Erase the stored self-diagnosis results after repairing or replacing the relevant components if any DTC is indicated in the self-diagnosis results.

After finishing work>>GO TO 4.

Description of check

• Check that the symptom is resolved.
• Check if any other malfunctions are present.

YES>>INSPECTION END

NO >>GO TO 2.