Suzuki Vitara (LY) 2016-2017 · Service Manual Diagnostic Information and Procedures

Impossible to call using hands-free system (if equipped)

Precautions: Precautions for Audio Visual / Navigation · Precautions for Body, Cab and Accessories · General safety (00)

Before performing the following troubleshooting, check if the symptom is not caused by incorrect handling while referring to Owner’s Manual.
If the cause cannot be identified by the following troubleshooting, replace audio unit with a known-good one. If the symptom is cleared, audio unit is the cause.
Condition Possible Cause Action
Impossible to call using hands-free system (if equipped)
Faulty driver side microphone connector
Check driver side microphone connectors for connection.
Faulty driver side microphone
Faulty driver side microphone circuit
Faulty hands-free switch connector
Check Steering switch connectors for connection.
Faulty hands-free switch
Faulty hands-free switch circuit